To ensure we’re providing the best possible block management service, we will occasionally send you a questionnaire asking you to rate the performance of regular contractors such as cleaners and gardeners. Please complete this, giving details of any specific complaints or criticism, and return it to us as soon as possible so that we can deal with any issues raised.

Alternatively, you can fill in our contact form and give us feedback at any time.

We also operate a self certification scheme. Contractors attending site regularly complete and submit a declaration to us with their invoice detailing the time and date of their visit, the work undertaken and any additional maintenance issues requiring attention.