As we have a responsibility to you, you also have a responsibility to us. As a lessee, you are responsible for maintaining your own property. This usually means its interior but you may also be responsible for repairs to parts of the exterior, such as windows and window frames.

We can provide advice and assistance to help you. If you fail to carry out such repairs, we will write to you asking you to do so immediately as sometimes your delay might affect other lessees interests (for instance, if we cannot redecorate the exterior because your window frames are rotten).