Careers at Gateway

Gateway is a leading property services company, offering expert solutions in property management, sales and lettings, conveyancing, mortgage advice, insurance, facilities management, surveying, and energy management.

As we continue to grow, we seek passionate and driven individuals with cleaning and gardening skills to join our friendly team.

This role offers diverse responsibilities, including maintenance and upkeep of the communal areas of two prestigious developments in Southampton, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

Other responsibilities:

• Flick testing
• Alarm testing
• AOV testing
• Fault reporting

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Is available for Saturday work as and when required
• Has a full, clean manual driving license (essential for the role)
• Previous caretaker experience (preferred)

Job Location: Southampton
Hours: Monday to Friday, with Saturday availability as and when required
Annual leave: 20 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we have an exciting opportunity for an enthusiastic and motivated individual to join us as an Insurance Technician, based in our Head Office at Southend on Sea, Essex.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

As an Insurance Technician within AIS, your role will be hands-on, supporting the efficiency of claims processes and technical operations, playing a crucial role in delivering exceptional service and contributing to the success of the wider organisation.

Your responsibilities will include, but will not be limited to:

• Assisting in preparing, issuing, and maintaining insurance policies and related documentation
• Updating and maintaining records of policy terms, renewals, and endorsements
• Responding to client enquiries and providing administrative support to senior team members
• Helping process claims by gathering and organising necessary documentation
• Inputting and reviewing insurance details in the company’s database
• Ensuring all documentation and processes adhere to industry regulations
• Preparing routine reports and summaries related to policies, claims, or operations

What You Need

• Flexibility for Saturday work, depending on the needs of the business
• Strong communication skills
• Proficiency in IT
• Excellent numerical skills
• Exceptional attention to detail
• 6 months to 1 year of insurance experience (preferably property insurance)

Job location: Southend-on-Sea, Essex
Hours: Monday to Friday, 9.00am to 5.30pm
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for an experienced Digital Marketing Coordinator to join us at our Head Office in Southend-on-Sea.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

• Social Media Management: Create, schedule, and monitor content across platforms (Instagram, LinkedIn, etc.), ensuring brand consistency
• Email Marketing: Build and send targeted email campaigns, manage mailing lists, and analyse performance metrics
• SEO Optimisation: Research keywords, optimise website content, and monitor search performance to improve rankings
• Content Support: Assist in planning, writing, and editing blog posts, landing pages, and marketing copy
• Paid Ads Coordination: Support setup, monitoring, and reporting for PPC campaigns (Google Ads, Meta Ads, etc.)
• AI-Driven Marketing Tasks: Use AI tools to assist with content generation, data analysis, and campaign optimisation
• Analytics & Reporting: Track KPIs, prepare performance reports, and suggest improvements for digital campaigns
• Collaboration: Work closely with our sales department, external agencies and the Head of Marketing to align campaigns with overall strategy
• Trend Monitoring: Stay up to date on new digital marketing tools, trends, and best practices
• Brand Management: Ensure all internal and external marketing meets our brand guidelines

The perfect candidate is:

• Both creative and data driven
• Multi-disciplined across digital marketing channels (social media, email, SEO, paid ads)
• Proficient with Google Analytics, SEO tools, social media schedulers, and email marketing platforms
• Proficient with Adobe CC, primarily Photoshop, Illustrator, Lightroom, Premiere and After Effects
• Effortlessly able to interpret data and use it to improve results.
• A quick learner that’s ready to engage with modern practices (e.g. AI software)
• A strong communicator with excellent written and verbal skills
• Able to manage multiple projects and deadlines effectively
• Meticulous in their attention to detail
• Able to take the initiative to suggest improvements

What You Need

• Minimum 2 years of experience in digital marketing (property experience is a bonus)
• A full, clean driving license

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week
Annual leave: 23 days plus bank holidays

As we continue to grow, we are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Trainee Estates Manager at our Leigh-on-Sea office.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Working alongside highly experienced property management professionals, your role will include:

• Proactively managing a diverse portfolio of housing estates
• Assisting with the preparation of Service Charge information and accounts
• Supporting budget preparation and ongoing budget management
• Handling maintenance issues promptly and effectively.
• Liaising with customers and clients to ensure high service standards
• Building strong client relationships and manage stakeholder expectations
• Using active listening and negotiation skills to resolve issues
• Demonstrating ambition, resilience, and analytical thinking.
• Receiving full training and support to achieve IRPM qualification (if not already held)

We are looking for individuals who:

• Demonstrate exceptional organisational and time management skills
• Possess excellent written and verbal communication abilities
• Showcase a proactive and solution-oriented approach to handling complex property matters
• Exhibit strong analytical and problem-solving capabilities
• Have the ability to work collaboratively within a team and independently when required

What You Need

• Minimum 1 year of experience in the property industry and/or in a customer service role
• A full, clean driving license

Job location: Eastwood, Leigh-on-Sea, Essex
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are seeking passionate and driven individuals with cleaning and gardening skills to join our friendly team.

The Job

This role offers a wide range of responsibilities, including maintaining communal areas across residential developments in Bristol and the surrounding areas, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Has a full, clean driving license (essential for the role)

Job Location: Bristol
Hours: Monday to Friday with occasional overtime at weekends
Annual leave: 20 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for an enthusiastic and motivated team player to join us as at our office in Southend, Essex.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

We are committed to transforming our Estate Agency service into an established multi-office, nationwide business, making this role an exciting, one-of-a-kind opportunity for an ambitious and experienced Branch Manager or Sales Negotiator ready to take their career to another level.

The ideal candidate will have the expertise and motivation to maximise growth and profitability of the business, and in-turn grow their role within it.

This position will require the individual to have exceptional interpersonal and communication skills, as well as the ability to build trusting relationships whilst working towards ambitious sales targets.

Managing an expanding team, the perfect candidate is a natural-born leader who inspires, drives business growth, and sets the standard with exceptional sales acumen.

Reporting directly to the CEO, your responsibilities will include:

• Effectively manage sales generation by utilising a variety of marketing and networking techniques
• Securing new business
• Ensure all sales leads are followed up swiftly
• Serve as a trusted advisor and primary point of contact for clients from initial meeting through to home completion
• Develop and maintain market intelligence and client networking
• Undertake property valuations and inspections
• Arrange and conduct property viewings
• Ensure the level of customer service your team delivers is outstanding

What You Need

• 3 years’ experience as a Sales Negotiator
• A full, clean driving license

Job location: Southend, Essex
Hours: 9:00am to 5:30pm 5 day per week
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship, RHS membership

As we continue to grow, we are searching for an enthusiastic and motivated Conveyancer to join us as at our Head Office in Southend-on-Sea, Essex.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

• Managing your own caseload of residential freehold and leasehold sales, purchases and mortgages
• Drafting, negotiating, and implementing sale and purchase correspondence and documents
• Reporting on title, settling transactions and client reporting
• Instructing searches and reports
• Maintaining all matters using a sophisticated Case Management System
• Leading a small team of conveyancers as the department develops
• Filing and other administration

When required, you will also be responsible for a range of property management matters, including:

• Supporting all litigation matters, including County Court proceedings and First Tier Tribunal (Property Chamber) applications
• Assisting with lease extensions, enfranchisement, and RTM (Right to Manage) processes
• Handling complex enquiries raised by the Solicitors Enquiries Department on lease assignments, deeds of covenant, notice of transfer, and consents
• Providing advice, support, and guidance to Property Managers

What You Need

• You must be a qualified Solicitor (0-4 years PQE)
• Previous residential conveyancing experience

Job location: Southend-on-Sea, Essex
Hours: Monday to Friday, 9.00am to 5.30pm
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we seek passionate and driven individuals with cleaning and gardening skills to join our friendly team.

This role offers diverse responsibilities, including maintaining communal areas across residential developments in Southend, it's surrounding areas and London, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

Essentials for the Role

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Has a full, clean driving license (essential for the role)

What is in it for you?

Joining Gateway means you’ll have a real opportunity to grow within your role and take your ambitions further. Growth is highly encouraged here, so show us your potential. You’ll find Gateway to be a supportive and welcoming place to develop and thrive.

The Perks You’ll Love:

• 20 days annual leave plus bank holidays
• Seasonal company-wide events, including Christmas party
• Casual social events throughout the year
• Opportunities for professional growth, including training support
• Generous company pension plan
• Exciting company membership programmes
• Employee referral incentive

You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable services they provide.