Careers at Gateway

An exciting opportunity has arisen for a Legal Assistant to join our busy Solicitors Enquiries Department at our office in Southend-on-Sea.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

• Producing sales information packs
• Dealing with pre-contract sales enquiries in respect of any relevant sales, re-mortgages or transfer of equity
• Post completion – dealing with and receipting Notice of Transfer/Charge
• Updating our company case management system with new lessee details/charge details
• Dealing with and creating Deed of Covenants, Certificate of Compliance and Share Certificates
• Ensuring the accounts are clear prior to the release of any sales information packs and on the completion of a sale
• Processing cheques and liaising with our accounts department
• Scanning and filing all documentation that passes through, e.g. Notices, Land Reg docs etc.

We are looking for individuals with:

• Working knowledge of Microsoft Office applications (Word and Excel)
• Strong administrative skills
• The ability to work to strict deadlines and hard a large and varied caseload
• Meticulous attention detail

What You Need

• Previous litigation experience is preferred

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

With a strong reputation and ambitious growth plans, we are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Customer Services Administrator at our office in Southend-on-Sea.

The Role

As a Customer Service Administrator, you will act as the first point of contact for clients, tenants, and contractors. The role requires strong communication and organisational skills to coordinate between different teams, resolve issues promptly, and maintain high levels of customer satisfaction while supporting the overall delivery of our services.

Key Responsibilities

• Provide first line telephone support to leaseholders and tenants
• Liaise with 3^rd party contractors
• Arrange maintenance visits 
• Produce outgoing correspondence to residents
• Use active listening and negotiation skills to resolve issues

What We’re Looking For

• Previous customer service experience
• A can-do attitude
• Excellent telephone manner
• Strong written and verbal communication skills
• The ability to provide outstanding customer service
• Exceptional organisational and time management skills
• The ability to work collaboratively within a team and independently when required
• Qualifications equivalent to GCSE level 4 or above in English and Maths

What We Offer

• Competitive salary with annual review
• Career progression within a multi-disciplinary property group
• Office-based working environment

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week, Monday to Friday
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, an exciting opportunity has arisen for a Bookkeeper to join our busy Corporate Accounts team at our Head Office in Southend-on-Sea, Essex.

The Person

You will be a people person aligned to the Gateway brand.  You will be a great communicator with a track record of delivering the best client and customer experience possible.  Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Your role will include:

• Processing supplier and customer invoices, ensuring timely payments
• Completing bank and petty cash reconciliations
• Processing expense claims and month-end journals, including accruals and prepayments

The ideal candidate:

• Will have previous experience in Sage Accounting
• Be able to prioritise their workload effectively
• Possess a meticulous eye for detail
• Have previous bank reconciliation experience
• Be proficient in Microsoft Office, particularly Excel
• Have great written and verbal communication skills

What You Need

• Accounting qualification (full or part) ideally with a minimum requirement of AAT level 3 or equivalent
• Experience in Sage Accounting

Job location:   Southend-on-Sea, Essex
Schedule:        37.5 hours per week, Monday to Friday
Annual leave:   23 days plus bank holidays
Extras:             Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we seek passionate and driven individuals with cleaning and gardening skills to join our friendly team.

This role offers diverse responsibilities, including maintenance and upkeep of the communal areas of two prestigious developments in Southampton, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

Other responsibilities:

• Flick testing
• Alarm testing
• AOV testing
• Fault reporting

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Is available for Saturday work as and when required
• Has a full, clean manual driving license (essential for the role)
• Previous caretaker experience (preferred)

Job Location: Southampton
Hours: 42.5 hours per week, Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for enthusiastic and motivated individuals with a passion for property and world-class client and customer service, ready to take the next step in their Property Management career and join us at our office in Leeds, West Yorkshire.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

You will be responsible for providing effective and efficient administrative support to a team of busy Property Managers. Your role will require strong organisational skills, meticulous attention to detail and proactivity, ensuring the smooth running of our property management operations. The ideal candidate will be adaptable, eager to learn and possess excellent IT skills, including proficiency in Word and Excel.

Key responsibilities include:

• Provide administrative support to Property Managers for a diverse portfolio of residential blocks
• Assist with scheduling and coordinating meetings, including Annual General Meetings (AGMs) and Directors' meetings
• Liaise with clients, residents, and contractors to support day-to-day property management functions
• Assist with preparing documents, reports, and correspondence related to property management
• Ensure the accurate management of property files, budgets, and other administrative records
• Coordinate maintenance requests, repairs, and compliance checks as directed by Property Managers
• Support the Property Managers in ensuring compliance with relevant regulations and company policies

We are looking for individuals with:

• Excellent organisational and time management skills
• Strong attention to detail and ability to work under pressure
• A proactive and solution-focused approach to tasks
• Strong communication skills, both written and verbal
• The ability to work well within a team and independently when required

What You Need

• Minimum 1 years’ experience in Block Management
• Minimum of 1 years’ experience in an administrative capacity

Job location: Leeds, West Yorkshire
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for enthusiastic and motivated individuals with a passion for property and world-class client and customer service, ready to take the next step in their Property Management career and join us at our prestigious office in Mayfair, London.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

You will be responsible for providing effective and efficient administrative support to a team of busy Property Managers. Your role will require strong organisational skills, meticulous attention to detail and proactivity, ensuring the smooth running of our property management operations. The ideal candidate will be adaptable, eager to learn and possess excellent IT skills, including proficiency in Word and Excel.

Key responsibilities include:

• Provide administrative support to Property Managers for a diverse portfolio of residential blocks
• Assist with scheduling and coordinating meetings, including Annual General Meetings (AGMs) and Directors' meetings
• Liaise with clients, residents, and contractors to support day-to-day property management functions
• Assist with preparing documents, reports, and correspondence related to property management
• Ensure the accurate management of property files, budgets, and other administrative records
• Coordinate maintenance requests, repairs, and compliance checks as directed by Property Managers
• Support the Property Managers in ensuring compliance with relevant regulations and company policies

We are looking for individuals with:

• Excellent organisational and time management skills
• Strong attention to detail and ability to work under pressure
• A proactive and solution-focused approach to tasks
• Strong communication skills, both written and verbal
• The ability to work well within a team and independently when required

What You Need

• Minimum 1 years’ experience in Block Management
• Minimum of 1 years’ experience in an administrative capacity

Job location: Mayfair, London
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

We have an exciting opportunity for a part time Cleaner to join our growing team at an incredible mixed-use development in a prestigious area of North London.

The Job

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors
• Cleaning communal entrances
• Ensuring the bin and cycle stores are kept clean, tidy and in a safe condition

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks

Job Location: Islington, London (on-site)
Hours: 7:30am - 12pm, Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Credit Control Assistant at our office in Southend-on-Sea.

The Person

The successful candidate can demonstrate excellent client communication skills, have a good working knowledge of Microsoft Office applications, including Word and Excel, possess strong administrative skills, an ability to work to strict deadlines and handle a large and varied caseload.

The Job

Your responsibilities would include, but would not be limited to:

• Liaising with debtors & mortgage companies
• Liaising directly with the tenants
• Processing Letter Before Action’s
• Chasing Housing Associations for overdue invoices
• Carrying out Land Registry searches
• Running weekly reports
• Carry out an arrears report twice a month
• Monitoring payment plan diaries
• Updating debtor accounts using our in-house system
• Daily banking
• Issuing reminder letters

We are looking for individuals with:

• A can-do attitude
• Excellent telephone manner
• Strong written and verbal communication skills
• The ability to provide outstanding customer service
• Exceptional organisational and time management skills
• The ability to work collaboratively within a team and independently when required
• Have a high level of attention to detail
• The ability to exercise confidentiality and discretion at all times

What you need:

• Previous credit control experience (preferred)
• Previous property management knowledge (desirable)
• Confident working with Microsoft Office application

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship