Careers at Gateway

We are searching for a confident and reliable Security Officer to join our growing on-site team at a prestigious residential development in Islington, London. 

The Person

You will be a people person aligned to the Gateway brand.  You will be a great communicator with a track record of delivering the best client and customer experience possible.  Promoting the brand and creating new opportunities will come as second nature to you.

The Job

We are looking for a Security Officer to protect our residents, staff, and visitors while maintaining a safe and professional environment at a large apartment complex in Islington.

Your role will include:

• Being the friendly, professional face of Gateway by greeting visitors, answering enquiries, and handling reception duties.
• Monitoring access, patrolling the site, and keeping detailed incident logs.
• Responding to alarms, emergencies, and incidents with calm efficiency.
• Safeguarding sensitive information and representing our clients with integrity.

What You Need

• Experience in a security-related and/or customer-facing role
• SIA license – essential
• First Aid certification – a bonus
• Strong communication, observation, and problem-solving skills
• Reliability, professionalism, and a positive, proactive attitude

What We Offer

• A competitive wage
• 20 days’ holiday (plus bank holidays)
• Company pension plan
• Employee membership programmes & referral incentives
• Seasonal company events
• Training and sponsorship for relevant qualifications

Job Location: Residential development in Islington, London

Hours: 7pm to 7am shift pattern – 4 days on, 4 days off

As we continue to grow, we are searching for an experienced Digital Marketing Coordinator to join us at our Head Office in Southend-on-Sea.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

• Social Media Management: Create, schedule, and monitor content across platforms (Instagram, LinkedIn, etc.), ensuring brand consistency
• Email Marketing: Build and send targeted email campaigns, manage mailing lists, and analyse performance metrics
• SEO Optimisation: Research keywords, optimise website content, and monitor search performance to improve rankings
• Content Support: Assist in planning, writing, and editing blog posts, landing pages, and marketing copy
• Paid Ads Coordination: Support setup, monitoring, and reporting for PPC campaigns (Google Ads, Meta Ads, etc.)
• AI-Driven Marketing Tasks: Use AI tools to assist with content generation, data analysis, and campaign optimisation
• Analytics & Reporting: Track KPIs, prepare performance reports, and suggest improvements for digital campaigns
• Collaboration: Work closely with our sales department, external agencies and the Head of Marketing to align campaigns with overall strategy
• Trend Monitoring: Stay up to date on new digital marketing tools, trends, and best practices
• Brand Management: Ensure all internal and external marketing meets our brand guidelines

The perfect candidate is:

• Both creative and data driven
• Multi-disciplined across digital marketing channels (social media, email, SEO, paid ads)
• Proficient with Google Analytics, SEO tools, social media schedulers, and email marketing platforms
• Proficient with Adobe CC, primarily Photoshop, Illustrator, Lightroom, Premiere and After Effects
• Effortlessly able to interpret data and use it to improve results.
• A quick learner that’s ready to engage with modern practices (e.g. AI software)
• A strong communicator with excellent written and verbal skills
• Able to manage multiple projects and deadlines effectively
• Meticulous in their attention to detail
• Able to take the initiative to suggest improvements

What You Need

• Minimum 2 years of experience in digital marketing (property experience is a bonus)
• A full, clean driving license

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week
Annual leave: 23 days plus bank holidays

As we continue to grow, we are looking for an experienced Contracts Manager to join our busy Facilities Team.

The Person
You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job
You will play an important role in delivering maintenance, repair, and refurbishment works across our managed portfolio. You will plan and manage works from inception to completion, ensuring projects are delivered safely, on time, within budget, and to the highest standard.

Your responsibilities will include:

• Planning, managing, and delivering facilities and refurbishment projects from start to finish, conducting site surveys, assessing requirements, and preparing work specifications.
• Obtaining and reviewing quotations, ensuring cost-effectiveness and compliance with company policies.
• Scheduling and overseeing works to ensure timely completion, quality standards, and minimal disruption to residents or building operations.
• Monitoring project progress and resolving any on-site issues promptly, maintaining accurate records of budgets, schedules, and progress reports.
• Coordinating and supervising approved contractors and suppliers, ensuring compliance with all health and safety legislation, risk assessments, and company procedures.
• Conducting site inductions, inspections, and audits to verify compliance and workmanship standards, addressing any performance issues where necessary.
• Supporting the delivery of planned maintenance programmes and reactive works, providing technical advice to property managers and internal departments.
• Contributing to sustainability and improvement initiatives, identifying opportunities for efficiency and cost savings.
• Ensuring all works are carried out in accordance with statutory requirements, company procedures, and best practice.
• Promoting a strong health and safety culture by reporting incidents, near misses, and hazards, and ensuring risk assessments and method statements are reviewed before works commence.

What You Need
We are looking for someone with:

• Experience in managing property or facilities projects.
• A strong understanding of building services, maintenance, and construction works.
• Excellent organisational and communication skills, with the ability to manage multiple projects simultaneously.
• A working knowledge of Health and Safety legislation and CDM Regulations.
• Strong negotiation and problem-solving skills.
• Proficiency in Microsoft Office and project management software.
• A full, clean UK driving licence.

Experience & Qualifications

• Recognised qualification in construction, project management, or building services (e.g. SMSTS, IOSH, IACCM, or equivalent) (desirable).
• Experience within property or block management (desirable).

Job Location: Southend-on-Sea, Essex
Hours: 37.5 hours per week shift pattern
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for an experienced and qualified Building Surveyor to join our Surveying Team at our office in Southend-on-Sea.

The Person
You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job
As a Building Surveyor, you will be required to carry out regular inspections on properties under Gateway’s management and oversee Section 20 works. This will include the preparation of schedules of work, contracts and report writing. You will work closely and liaise regularly with the Property Management Department regarding Section 20 works and conduct regular site inspections throughout London and the Southeast.

• Organise and oversee all Section 20 works including the preparation of schedules of work, contract administration, defect diagnosis and report writing.
• Ensuring all major works are carried out in line with Company procedures and legal requirements, including compliance with Section 20 consultation under the Landlord and Tenant Act 1985.
• Management of external professional consultants and contractors.
• Project manage all works, updating the Property Management Department regularly.
• Effectively manage budgets and complete projects on time.

We are looking for individuals with:

• A can-do attitude
• Meticulous attention to details
• Proficiency in Microsoft Office
• Strong written and verbal communication skills
• Excellent relationship-building skills
• Sound commercial awareness

What you need:

• 2 years’ experience as a Building Surveyor
• Full, clean driving licence

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week shift pattern
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are seeking passionate and driven individuals with cleaning and gardening skills to join our friendly team.

The Job

This role offers a wide range of responsibilities, including maintaining communal areas across residential developments in Kent and the surrounding areas, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Has a full, clean driving license (essential for the role)

Job Location: Ashford, Kent
Hours: Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

We are looking for a skilled Maintenance Operative to carry out general maintenance and repairs across residential developments in the South East, including London. This role involves a variety of tasks to ensure our properties remain safe, functional, and well-maintained.

Key Responsibilities

• Conducting minor electrical repairs (e.g., changing light fittings, replacing sockets)
• Basic plumbing tasks such as fixing leaks and unblocking drains
• General carpentry, including repairing doors, locks, and skirting boards
• Painting and decorating communal areas as needed
• Basic plastering and filling cracks or holes in walls
• Carrying out general repairs and upkeep of the buildings
• Assist with Fire Door inspections, conducting assessments and generating reports
• Inspecting and troubleshooting maintenance issues proactively
• Ensuring all work is completed in accordance with health and safety guidelines

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Ability to work independently and as part of a team
• Willing to regularly work at weekends when required
• Professional and friendly approach at all times
• Adherence to health and safety procedures
• Initiative in identifying and addressing maintenance issues
• Physically fit and capable of carrying out manual tasks
• Full, clean driving licence (essential for the role)

Experience & Qualifications

• Previous experience in maintenance, handyman work, or a similar role (preferred)
• Basic knowledge of electrical, plumbing, and carpentry repairs
• Driving Licence: Required

You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable services they provide.

Job Location: On the road
Hours: 42.5 hours per week, worked across five days within a seven-day period. 
Annual leave: 20 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are seeking passionate and driven individuals with cleaning and gardening skills to join our friendly team.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

This role offers a wide range of responsibilities, including maintaining communal areas across residential developments in Dartford and the surrounding areas, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

The ideal candidate:

• Works well independently and as part of a team
• Maintains a consistently high standard of work
• Professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks

What You Need

• A full, clean manual driving license (essential for the role)

Job Location: Dartford
Hours: Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

Due to unprecedented new business success, we have an exciting opportunity for an Estate Manager to join our growing team and oversee a prestigious mixed-use development in Islington, London.

The Person

You will be a people person aligned to the Gateway brand.  You will be a great communicator with a track record of delivering the best client and customer experience possible.  Promoting the brand and creating new opportunities will come as second nature to you.

The Job

You will be a champion of high standards in client management, property oversight, and operational excellence. This role requires a commitment to exceptional customer service and a thorough understanding of leasehold management. 

Key responsibilities include:

• Delivering excellent customer service to clients and residents.
• Managing relationships with contractors and on-site staff to ensure efficient operations.
• Conducting weekly Health and Safety site visits to maintain site safety and compliance.
• Overseeing and managing M&E (Mechanical & Electrical) systems with knowledge and precision.
• Taking utility readings monthly as part of regular site audits.
• Utilising emergency management skills to address urgent issues promptly.
• Performing commercial management functions (desirable).
• Maintaining high organisational standards to prioritise tasks and manage responsibilities effectively.

What You Need

• Minimum 2 years’ of experience in Block Property Management
• TP1 or equivalent qualification (preferred)
• A full, clean driving license
• Proven customer service skills and ability to manage on-site teams effectively.
• Familiarity with M&E systems and site audit requirements.
• Strong knowledge of the Fire Safety Act, particularly for high-rise buildings.

Job location:   Islington, London (on-site)
Hours:              37.5 hours per week shift pattern covering Monday to Saturday
Annual leave:   23 days plus bank holidays
Extras:             Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship