Careers at Gateway

Quality Street is the streamlined way to sell homes, bringing estate agency, conveyancing and financial services all under one roof.

As we move from strength to strength, an excellent opportunity has arisen to join our busy Sales and Lettings team at our Head Office in Southend-on-Sea, Essex.

The successful candidate will maximise growth and profitability of the branch by boosting instructions in both sales and lettings. You will be responsible for obtaining new business as well as retaining and evolving existing business through exceptional customer service.

This role will require the individual to have exceptional interpersonal and communication skills, and the ability to build trusting relationships whilst working towards ambitious sales targets, all with the aim to grow the business.

Responsibilities will include:

• Effectively manage sales generation by utilising a variety of marketing and networking techniques
• Securing new business
• Managing the database, ensuring all details are correct for properties on the market and all compliance is met
• Ensure all sales leads are followed up swiftly
• Serve as a trusted advisor and primary point of contact for clients from initial meeting through to home completion
• Develop and maintain market intelligence and client networking
• Undertake property valuations and inspections
• Arrange and conduct property viewings
• Responsible for arranging all aspects of a new tenancy, overseeing tenant references, preparation of documents, checking in arrangements and receipt of all completion funds
• Negotiating rent increases at renewal stage & issuing renewal documentation
• Referencing of tenants
• Providing weekly KPI information to the head of department
• Manage emails, letters and other forms of communication efficiently and effectively
• Ensure internal systems regularly updated using the company’s ALTO software
• Ensure the level of customer service delivered is outstanding

Joining Quality Street means you’ll have a real opportunity to grow within your role and take your ambitions further. Talent is highly valued here, so just show us what you can do. You’ll find Quality Street to be a positive and welcoming place to work. You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable services they provide.

We are looking to expand our team and an exciting opportunity has arisen for an experienced Property Manager to join our team based out of our offices in Leigh-on-Sea, Essex.

You will be responsible for a mixed portfolio of residential blocks, estates and buildings. The successful applicant will be required to provide outstanding levels of customer service to our clients and will be expected to have exceptional leasehold knowledge and be competent in handling various situations, including client management, attending regular meetings and conducting regular site visits.

The ideal candidate will preferably be AIRPM qualified and should have a minimum of 2-3 years’ experience in a similar property management role. A full driving licence and flexible approach to working hours is required.

You will be used to working in a fast-paced and demanding environment, delivering world class customer service.

You’ll be working for a growing company in a secure industry, surrounded by a team of warm and friendly people. Talent is highly valued here, meaning excellent opportunities for progression.

We are on the lookout for candidates with a passion for cleaning and gardening to bolster our friendly facilities team, Gateway Facilities Management.

You would be responsible for the maintenance and upkeep of the communal areas of residential properties in the Croydon area of South West London, which means a full, clean driving license is essential.

Your gardening responsibilities would include grass cutting, hedge trimming, strimming, weed spraying, pruning and general tidying. Your communal cleaning duties would include hoovering, dusting, polishing, washing down surfaces and sweeping.

We want someone who takes pride in their consistently high standard of work. A proactive person by nature with an exceptional eye for the little details, the successful candidate will be reliable, conscientious and always looks to exceed a client’s expectations.

If this sounds like you then we look forward to hearing from you!

Please note: all appointments are subject to background checks which will include a DBS basic disclosure check.

We are on the lookout for candidates with a passion for cleaning and gardening to bolster our friendly facilities team, Gateway Facilities Management.

You would be responsible for the maintenance and upkeep of the communal areas of residential properties in the Southend-on-Sea area, which means a full, clean driving license is essential.

Your gardening responsibilities would include grass cutting, hedge trimming, strimming, weed spraying, pruning and general tidying. Your communal cleaning duties would include hoovering, dusting, polishing, washing down surfaces and sweeping.

We want someone who takes pride in their consistently high standard of work. A proactive person by nature with an exceptional eye for the little details, the successful candidate will be reliable, conscientious and always looks to exceed a client’s expectations.

If this sounds like you then we look forward to hearing from you!

Please note: all appointments are subject to background checks which will include a DBS basic disclosure check.

We are searching for enthusiastic and motivated individuals with a passion for world-class client and customer service, ready to take the next step in their career and join us at our Eastwood office.

You will be responsible for providing first line telephone support to leaseholders and tenants to assist with enquiries relating to properties, as well as liaising with 3rd party contractors, arranging maintenance visits and producing outgoing correspondence.

The ideal candidate must be qualified to the equivalent of GCSE level 4 or above in English and Maths, have a can-do attitude, an excellent telephone manner, strong written and verbal communication skills, and outstanding customer service.

This is a local, office-based role that champions a healthy work-life balance. You’ll be working fixed hours for a growing company in a secure industry, surrounded by a team of warm and friendly people. Talent is highly valued here, meaning excellent opportunities for progression.

As we continue to grow, an exciting opportunity has arisen to join our expanding Accounts Department at our Eastwood Office in Leigh-on-Sea, Essex.

The successful candidate must:

• Ensuring the timely scanning and posting invoices onto our Property Management system, each invoice is referenced to the correct property, heading etc.
• Check invoices are sent in the correct format i.e. hard copy, in the freeholder name etc and refer to contractor if there are any errors.
• Liaise with Property Management department re contractor queries
• Ensure all invoices have been signed off by the correct departments within the workflow and is removed from the invoice register.
• Raise & post cheque payments onto the system and send these, along with a remittance advice out in a timely manner.
• Deal with contractor queries e.g. chasing payment, sending site declaration forms.
• Post all Gateway invoices onto our Property Management system and settle where appropriate.
• Filing/admin in respect of the above.
• Ensure direct debits are set up correctly & in a timely manner
• Check Contractor PLI’s and liaise with relevant departments

Joining Gateway means you’ll have a real opportunity to grow within your role and take your ambitions further. Talent is highly valued here, so just show us what you can do. You’ll find Gateway to be a positive and welcoming place to work. You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable services they provide.

Salary is negotiable, dependent on experience.

An exciting opportunity has arisen for a trustworthy, ambitious person to join a small, growing team to look after multiple facets of the business at our Head Office in Southend-on-Sea, Essex.

This unique opportunity offers the successful candidate the chance to immerse themselves at the core of the company. The nature of this role will mean managing a demanding workload and will require the ability to prioritise your work effectively as you will be involved in the smooth running of multiple offices alongside corporate matters.

The ideal candidate must be able to build strong working relationships internally across multiple companies and departments, as well as creating and maintaining a strong rapport with external contractors and suppliers.

Being hard working and proactive, it is imperative to recognise when a situation requires you to take the initiative, whatever the task. Approach any challenge with a can-do attitude with the mindset to adapt and overcome. Along with this, strong IT skills are essential.

You will appreciate that no two days are the same, so with this position communication is key. This office-based role is made for an enthusiastic person who loves variety and is ready to grasp this fantastic opportunity.

Salary is negotiable, dependent on experience.

An exciting opportunity has arisen to join our expanding IT department at our Head Office in Southend-on-Sea, Essex. At Gateway, we are looking for the ideal individual to help us continue to maintain and develop our technological infrastructure and by doing so, further enhance our customer and client experience.

The successful candidate must have a proven track record in design, managing and troubleshooting with the following:

• Hyper-V 2016 onwards including replication
• MS Windows server 2012 onwards and AD
• MS Exchange Server 2016 / 2019 (On Premises)
• Firewall configuration
• Linux Server including CLI
• Avaya IP Office and VOIP technology
• Microsoft Windows
• Sage Accounts and HR
• Apple MacOS and IOS devices

In addition, the perfect candidate must have a solid understanding of:

• LAN / WAN and VPN technologies connecting multiple sites
• Network Security, Anti-virus, and Spam management
• Database technologies including SQL
• Backup and CDR technologies
• Web technologies and security (this does not include Web Design)

Joining Gateway means you’ll have a real opportunity to grow within your role and take your ambitions further. Talent is highly valued here, so just show us what you can do. You’ll find Gateway to be a positive and welcoming place to work. You’ll be part of a team of committed people who support one another each day and are proud of the trusted, knowledgeable services they provide.

Salary is negotiable, dependent on experience.