Careers at Gateway

As we continue to grow, we seek passionate and driven individuals to join our friendly team.

We are looking for an experienced Carpet Cleaner who can also turn their hand to Jet Washing to cover our portfolio of properties.

Your responsibilities will include, but will not be limited to:

Carpet Cleaning Duties:

• Deep cleaning carpets using professional extraction equipment
• Treating stains, high traffic areas, and odour affected zones
• Applying appropriate cleaning chemicals safely and effectively
• Conducting preclean inspections and identifying areas requiring specialist treatment
• Ensuring carpets are left clean, fresh, and presentable for residents and clients

Jet Washing Duties:

• Jet washing external surfaces including patios, pathways, car parks, bin stores, and building entrances
• Removing moss, algae, grime, and surface build up
• Operating high pressure equipment safely and efficiently
• Ensuring all areas are left clean, safe, and visually improved

Additional Responsibilities:

• Basic maintenance checks on equipment
• Reporting faults, hazards, or site issues promptly
• Completing job sheets and maintaining accurate records
• Following health and safety procedures at all times
• Providing excellent customer service to residents, clients, and site teams
• Occasionally provide general communal cleaning cover, including hoovering, dusting, polishing, wiping down surfaces and sweeping.

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• A full, clean manual driving licence (essential for the role)
• Previous carpet cleaning or jet washing experience (preferred)
• Available for occasional Saturday work when required

Job Location: On the road, frequent stay aways will be required
Hours: 42.5 hours per week, worked across five days within a seven-day period.
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

We are searching for a confident and reliable Security Officer to join our growing on-site team at a prestigious residential development in Islington, London. 

The Person

You will be a people person aligned to the Gateway brand.  You will be a great communicator with a track record of delivering the best client and customer experience possible.  Promoting the brand and creating new opportunities will come as second nature to you.

The Job

We are looking for a Security Officer to protect our residents, staff, and visitors while maintaining a safe and professional environment at a large apartment complex in Islington.

Your role will include:

• Being the friendly, professional face of Gateway by greeting visitors, answering enquiries, and handling reception duties.
• Monitoring access, patrolling the site, and keeping detailed incident logs.
• Responding to alarms, emergencies, and incidents with calm efficiency.
• Safeguarding sensitive information and representing our clients with integrity.

What You Need

• Experience in a security-related and/or customer-facing role
• SIA license – essential
• First Aid certification – a bonus
• Strong communication, observation, and problem-solving skills
• Reliability, professionalism, and a positive, proactive attitude

What We Offer

• A competitive wage
• 20 days’ holiday (plus bank holidays)
• Company pension plan
• Employee membership programmes & referral incentives
• Seasonal company events
• Training and sponsorship for relevant qualifications

Job Location: Residential development in Islington, London

Hours: 7pm to 7am shift pattern – 4 days on, 4 days off

As we continue to grow, we seek passionate and driven individuals to join our friendly team.

We are looking for a qualified Fire Door Inspector to cover our nationwide portfolio of properties, carrying out routine inspections of fire doors in flats and communal areas, ensuring they meet current UK fire and building safety regulations.

The Job

As a Fire Door Inspector, you will be responsible for ensuring fire doors across a variety of sites nationwide meet the highest safety standards. You will:

Conduct inspections

Perform thorough visual assessments of communal and private fire doors, door sets, frames, and associated hardware this includes verifying compliance, testing functionality and reviewing certification of the door.

Generate reports

Document all findings, non-compliance issues, and potential hazards in detailed reports, including photographic evidence and recommendations for corrective actions.

Communication

Liaise with the administration team to ensure customer appointments and targets are met.

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

We are looking for someone who is:

• Confident working independently as well as part of a team
• Willingness to regularly work at weekends when required
• Willingness to travel and stay overnight when required
• Professional, proactive, and friendly in approach
• Committed to health & safety procedures
• Physically fit and comfortable with manual tasks
• Flexible – regular overnight stays will be required (expenses covered)
• A full, clean manual driving licence is essential

Experience & Qualifications

• Hold a Fire Door Inspection certification
• Have at least 2 years’ experience within a similar role
• Basic knowledge of electrical, plumbing, or carpentry repairs

Job Location: On the road
Hours: 42.5 hours per week, worked across five days within a seven-day period.
Salary: Competitive with an annual review
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for an enthusiastic and experienced Property Manager to join us at our prestigious office in Mayfair, London.

You will collaborate with a skilled and experienced team, leveraging your expertise in residential block management to oversee a portfolio of properties and deliver outstanding client service.

Your responsibilities will include:

• Proactively managing a diverse portfolio of apartment blocks
• Providing expert advice and guidance to clients and residents, ensuring their needs are met efficiently and professionally
• Organising and attending client and resident meetings regularly, including Annual General Meetings (AGMs) and Directors’ meetings
• Liaising with customers and clients to ensure high service standards
• Coordinating with contractors and suppliers to oversee repairs, maintenance, and compliance works
• Using active listening and negotiation skills to resolve issues
• Preparing and managing budgets, ensuring timely service charge collection and accurate financial reporting
• Ensuring compliance with health and safety regulations, lease requirements, and company policies
• Building and maintaining strong relationships with clients, residents, and key stakeholders
• Demonstrating ambition, resilience, and analytical thinking.

The successful candidate must have a minimum of three years’ experience in property management and possess a full, clean driving license to facilitate regular travel for client and resident meetings. You should be accustomed to working in a fast-paced and demanding environment, with a strong focus on customer service, attention to detail, and achieving results.

The ideal candidate:

• Holds an ATPI or equivalent qualification
• Demonstrates exceptional organisational and time management skills
• Possesses excellent written and verbal communication abilities
• Showcases a proactive and solution-oriented approach to handling complex property matters
• Exhibits strong analytical and problem-solving capabilities
• Has the ability to work collaboratively within a team and independently when required

If you are a motivated Property Manager looking to join a supportive, forward-thinking company where your skills and experience will truly make an impact, we would be delighted to hear from you.

Job location: Mayfair, London
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for an enthusiastic and motivated Recruiter to join our team at our Head Office in Southend-on-Sea.

The Person

You will be a people person aligned to the Gateway brand.  You will be a great communicator with a track record of delivering the best client and customer experience possible.  Promoting the brand and creating new opportunities will come as second nature to you.

The Job

As a Recruiter, you will:

• Manage the end-to-end recruitment process across multiple departments
• Build strong relationships with Hiring Managers and Department Managers to understand role requirements
• Attract and engage candidates using a variety of recruitment channels, including job boards and social media
• Support Marketing with writing Job Adverts aligned to the Gateway brand
• Screen applications, carry out telephone interviews when required, and coordinate interview stages, including attending and supporting interviews alongside Hiring Managers, and providing timely feedback to candidates
• Represent Gateway at recruitment events and careers fairs
• Support the onboarding process by working with Department Managers to ensure a clear process is in place for New Starters
• Provide general HR administrative support

We are looking for individuals who:

• A can-do attitude, with a proactive and solutions-focused approach
• An excellent telephone manner
• Strong written and verbal communication skills, with a high level of attention to detail
• The ability to provide outstanding customer service to both candidates and internal stakeholders
• Exceptional organisational and time management skills, with the ability to manage multiple projects and follow tasks through to completion
• The ability to work collaboratively within a team and independently when required

What You Need

• Previous experience in recruitment
• Qualifications equivalent to GCSE level 4 or above in English and Maths
   

Job location: Southend-on-Sea, Essex
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, an exciting opportunity has arisen for a Bookkeeper to join our busy Corporate Accounts team at our Head Office in Southend-on-Sea, Essex.

The Person

You will be a people person aligned to the Gateway brand.  You will be a great communicator with a track record of delivering the best client and customer experience possible.  Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Your role will include:

• Processing supplier and customer invoices, ensuring timely payments
• Completing bank and petty cash reconciliations
• Processing expense claims and month-end journals, including accruals and prepayments

The ideal candidate:

• Will have previous experience in Sage Accounting
• Be able to prioritise their workload effectively
• Possess a meticulous eye for detail
• Have previous bank reconciliation experience
• Be proficient in Microsoft Office, particularly Excel
• Have great written and verbal communication skills

What You Need

• Accounting qualification (full or part) ideally with a minimum requirement of AAT level 3 or equivalent
• Experience in Sage Accounting

Job location:   Southend-on-Sea, Essex
Schedule:        37.5 hours per week, Monday to Friday
Annual leave:   23 days plus bank holidays
Extras:             Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

Gateway Group is seeking an experienced Social Media Manager to support the continued growth of the Group, including property services, winery and vineyard business, restaurant and a professional motor racing team.

This is an exciting opportunity for a talented marketing professional to work across a diverse range of brands, helping to develop engaging campaigns, strengthen brand presence, and create compelling content that connects with customers, partners, and audiences.

The Person

The successful candidate will support a wide range of marketing activities, helping to build brand awareness, engage audiences, and deliver creative campaigns across multiple platforms.

You will be a creative, proactive, and organised individual with a passion for marketing, communication, and storytelling. You will bring fresh ideas, manage tasks with attention to detail, and enjoy building strong relationships with customers, partners, and audiences.

This role will involve a mix of office-based marketing, content creation, event support, and extensive travel to promote the Group’s business interests.

Key Responsibilities

• Support the delivery of marketing campaigns across Gateway Group and its subsidiaries, including vineyard, hospitality, restaurant, and motorsport activities
• Create engaging content including photography, video, social media posts
• Manage social media platforms to increase engagement with customers, guests, fans, and brand partners
• Promote vineyard events, tastings, restaurant experiences, seasonal campaigns, and motorsport activities
• Capture and share behind-the-scenes content showcasing the brand story, products, teams, events, and customer experiences
• Support partnerships, sponsorships, collaborations, and influencer activity to increase brand awareness
• Monitor campaign performance, customer engagement, and industry trends to identify opportunities for growth
• Maintain consistent brand messaging while supporting marketing planning, scheduling, and administration across the Group

What We’re Looking For

• A passion for social media, creativity, and communication
• Strong written and verbal communication skills
• Creative mindset with excellent attention to detail
• Ability to produce engaging written and visual content
• Strong organisational skills and the ability to manage multiple tasks
• Confident using social media platforms and digital tools
• A proactive approach with the ability to work independently
• Good knowledge of Microsoft Office
• Experience with content creation, design tools, photography, or video editing would be essential

Job Location: Southend-on-Sea, Essex
Salary: Competitive, with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

We are an established, vertically integrated property services group delivering block management, lettings, sales, facilities management, insurance brokerage, and professional services. With a strong reputation and ambitious growth plans, we are seeking an experienced Regional Manager to lead our Northern Office, overseeing Surveying, Facilities Management, and Residential & Block Management operations. This role combines operational leadership with responsibility for regional growth and service expansion.

The Person
You are a confident and driven individual aligned to the Gateway brand. You are a strong communicator with a proven ability to deliver an excellent client and customer experience. You build relationships easily and have a proven track record of leadership and management. You bring commercial awareness, understand how to grow a residential‑focused service portfolio, and are comfortable identifying opportunities across developers, freeholders, RMCs, and professional partners.

The Role

As a Regional Manager, you will be responsible for leading all operational teams based in the Northern Office, ensuring high‑quality delivery across Surveying, Facilities Management, and Residential & Block Management. You will oversee performance, compliance, client relationships, and team development while working closely with internal departments. You will also support the expansion of the Northern Region by developing new relationships, nurturing leads, and progressing growth opportunities in partnership with the Chief Business Development Officer.

Key Responsibilities

• Lead, manage, and develop the Northern operational teams, including Surveying, Facilities, and Residential & Block Management
• Provide strategic oversight of all services delivered from the Northern Office
• Manage a diverse portfolio of residential and block developments, including new builds, purpose‑built, and converted properties
• Conduct site visits as required
• Produce and report departmental KPIs on a monthly basis
• Organise and attend client and resident meetings regularly, including AGMs and Directors’ meetings
• Ensure high standards of customer service are consistently delivered
• Oversee responses to customer complaints in line with company procedures
• Ensure Section 20 consultation processes are managed effectively where required
• Review inspection and health & safety reports and coordinate remedial actions
• Ensure compliance notices and improvement actions are appropriately managed
• Prepare and manage service charge budgets, year-end accounts, funding levels, reconciliations, and credit control
• Maintain awareness of industry developments, legislation, and best practice
• Work with the Chief Business Development Officer to progress regional growth opportunities
• Maintain oversight of new business leads, ensuring timely follow‑up and accurate reporting
• Represent the Northern Region at internal strategy meetings and contribute to group‑wide service development
• Build strong relationships with developers, clients, and professional partners to support the expansion of residential and facilities services

What We’re Looking For

• TP1 or equivalent qualification
• Proven experience in residential and block management
• Experience overseeing multiple service lines (e.g., surveying, facilities, or operational residential services)
• Strong leadership and people management skills
• Strong communication, relationship-building, and stakeholder management skills
• Commercial awareness and confidence supporting regional growth activity
• Highly organised with excellent attention to detail
• Proficient in Microsoft Office and property management systems
• Ability to work under pressure and manage multiple priorities
• Full UK Driving Licence and willingness to travel as required