Trainee Estates Manager
Leigh-on-Sea
As we continue to grow, we are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Trainee Estates Manager at our Leigh-on-Sea office.
The Person
You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.
The Job
Working alongside highly experienced property management professionals, your role will include:
- Proactively managing a diverse portfolio of housing estates
- Assisting with the preparation of Service Charge information and accounts
- Supporting budget preparation and ongoing budget management
- Handling maintenance issues promptly and effectively.
- Liaising with customers and clients to ensure high service standards
- Building strong client relationships and manage stakeholder expectations
- Using active listening and negotiation skills to resolve issues
- Demonstrating ambition, resilience, and analytical thinking.
- Receiving full training and support to achieve IRPM qualification (if not already held)
We are looking for individuals who:
- Demonstrate exceptional organisational and time management skills
- Possess excellent written and verbal communication abilities
- Showcase a proactive and solution-oriented approach to handling complex property matters
- Exhibit strong analytical and problem-solving capabilities
- Have the ability to work collaboratively within a team and independently when required
What You Need
- Minimum 1 year of experience in the property industry and/or in a customer service role
- A full, clean driving license
Job location: Eastwood, Leigh-on-Sea, Essex
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship