Estate Manager
Islington, London
Due to unprecedented new business success, we have an exciting opportunity for an Estate Manager to join our growing team and oversee a prestigious mixed-use development in Islington, London.
The Person
You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.
The Job
You will be a champion of high standards in client management, property oversight, and operational excellence. This role requires a commitment to exceptional customer service and a thorough understanding of leasehold management.
Key responsibilities include:
- Delivering excellent customer service to clients and residents.
- Managing relationships with contractors and on-site staff to ensure efficient operations.
- Conducting weekly Health and Safety site visits to maintain site safety and compliance.
- Overseeing and managing M&E (Mechanical & Electrical) systems with knowledge and precision.
- Taking utility readings monthly as part of regular site audits.
- Utilising emergency management skills to address urgent issues promptly.
- Performing commercial management functions (desirable).
- Maintaining high organisational standards to prioritise tasks and manage responsibilities effectively.
What You Need
- Minimum 2 years’ of experience in Block Property Management
- TP1 or equivalent qualification (preferred)
- A full, clean driving license
- Proven customer service skills and ability to manage on-site teams effectively.
- Familiarity with M&E systems and site audit requirements.
- Strong knowledge of the Fire Safety Act, particularly for high-rise buildings.
Job location: Islington, London (on-site)
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship