Careers at Gateway

As we continue to grow, we seek passionate and driven individuals to join our friendly team.

We are looking for an experienced Carpet Cleaner who can also turn their hand to Jet Washing to cover our portfolio of properties.

Your responsibilities will include, but not limited to:

Carpet Cleaning Duties:

• Deep cleaning carpets using professional extraction equipment
• Treating stains, high traffic areas, and odour affected zones
• Applying appropriate cleaning chemicals safely and effectively
• Conducting preclean inspections and identifying areas requiring specialist treatment
• Ensuring carpets are left clean, fresh, and presentable for residents and clients

Jet Washing Duties:

• Jet washing external surfaces including patios, pathways, car parks, bin stores, and building entrances
• Removing moss, algae, grime, and surface build up
• Operating high pressure equipment safely and efficiently
• Ensuring all areas are left clean, safe, and visually improved

Additional Responsibilities:

• Basic maintenance checks on equipment
• Reporting faults, hazards, or site issues promptly
• Completing job sheets and maintaining accurate records
• Following health and safety procedures at all times
• Providing excellent customer service to residents, clients, and site teams
• Occasionally provide general communal cleaning cover, including hoovering, dusting, polishing, wiping down surfaces and sweeping.

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• A full, clean manual driving licence (essential for the role)
• Previous carpet cleaning or jet washing experience (preferred)
• Available for occasional Saturday work when required

Job Location: On the road, frequent stay aways will be required
Hours: 42.5 hours per week, worked across five days within a seven-day period.
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we seek passionate and driven individuals with cleaning and gardening skills to join our friendly team.

This role offers diverse responsibilities, including maintenance and upkeep of the communal areas of two prestigious developments in Southampton, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

Other responsibilities:

• Flick testing
• Alarm testing
• AOV testing
• Fault reporting

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Is available for Saturday work as and when required
• Has a full, clean manual driving license (essential for the role)
• Previous caretaker experience (preferred)

Job Location: Southampton
Hours: 42.5 hours per week, Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, an exciting opportunity has arisen for an experienced Reconciliation Analyst to join our busy team.

The Reconciliation Analyst is responsible for ensuring the accurate reconciliation of bank accounts, client accounts, and internal financial systems within the property management business. The role supports financial integrity by identifying discrepancies, resolving reconciling items, and ensuring that financial records align across multiple systems within strict reporting timelines.

The Person
You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Key responsibilities:

• Reconcile client money accounts in line with internal controls, regulatory requirements, and company policy.
• Reconcile rental income, tenant receipts, landlord payments, and associated control accounts.
• Review and reconcile property-level cashbooks across managed portfolios.
• Ensure all transactions posted within the property management system are accurately reflected in the finance ledger.
• Investigate unallocated cash, suspense items, tenant ledger discrepancies, landlord ledger variances, and service charge balance differences.
• Support the reconciliation of deposit accounts, contractor payments, and landlord/client disbursements where applicable.
• Work across multiple properties, entities, and bank accounts, ensuring funds are correctly separated and accounted for.
• Assist in preparing supporting schedules for client reporting, year-end service charge accounts, and external audits.
• Help ensure compliance with any relevant client money protection, leasehold, or property accounting regulations applicable to the business.
• Liaise with property managers and operational teams to resolve issues relating to rent postings, service charge demands, receipts, refunds, and supplier payments.
• Support the transition and reconciliation of balances during new property mobilisations, portfolio transfers, or system migrations.

Skills and Experience

• Ideally studying toward or qualified in a recognised accounting qualification such as ACCA, CIMA, or AAT.
• Degree in Accounting, Finance, or a related discipline (desirable but not essential).
• Previous experience in a reconciliation, finance, or accounting role ideally within property management, real estate or client accounting
• Strong understanding of bank reconciliations and financial controls.
• Experience reconciling high-volume transactions across multiple systems.
• Familiarity with client money, service charge accounting, and rent accounting is highly desirable.
• Excellent attention to detail and strong analytical skills.
• Ability to investigate discrepancies and identify root causes in a timely manner
• Strong organisational skills with the ability to manage time-sensitive tasks and deadlines.
• Intermediate to advanced Microsoft Excel skills.

Job location: Southend-on-Sea, Essex
Hours: Monday to Friday, 9.00am to 5.30pm
Salary: Salary dependant on experience
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, an exciting opportunity has arisen for an experienced Client Accountant to join our busy team.

The Client Accountant is responsible for overseeing all aspects of the accounting function for the company's clients. This role involves ensuring the accuracy and compliance of financial records, managing client relationships, and contributing to the strategic growth of the business.

The Person
You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job
Key responsibilities:

• Overseeing the Accounting Function: Managing the day-to-day accounting operations, ensuring accurate financial reporting, and maintaining compliance with accounting standards and regulations.
• Client Relationship Management: Building and maintaining strong relationships with clients, acting as a key point of contact for their accounting needs, and addressing any issues or concerns.
• Financial Compliance and Risk Management: Ensuring compliance with all relevant accounting standards, regulations, and internal policies, as well as implementing risk management strategies to mitigate financial risks.
• Financial Reporting: Ensure the integrity and timely delivery of internal and external financial reports including budgets and VAT reporting.
• Service Charge Accounting: Prepare, coordinate and finalise service charge accounts including liaising with auditors, directors and property owners.
• Ad-hoc Projects: Assist with financial integration of new sites, FTT preparation, ceased handovers and occasional out of the office client meetings.

The Ideal Candidate:

• Proven experience in a senior client or property accounting role
• Strong knowledge of property service charge accounting
• Familiarity with property management software (e.g., MRI, TRAMPS, Yardi, or similar)
• Excellent leadership and communication skills
• Applicants must be either ACA or ACCA qualified

Job location: Southend-on-Sea, Essex
Hours: Monday to Friday, 9.00am to 5.30pm
Salary: Salary dependant on experience
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are seeking passionate and driven individuals with cleaning and gardening skills to join our friendly team.

The Job

This role offers a wide range of responsibilities, including maintaining communal areas across residential developments in South London and the surrounding areas, including, but not limited to:

Gardening Duties:

• Grass cutting and lawn maintenance
• Hedge trimming and shaping
• Strimming and edging grass areas
• Weed spraying and removal
• Pruning trees, shrubs, and plants
• General garden tidying and waste disposal

Communal Cleaning Duties:

• Hoovering carpets and floors in communal areas
• Dusting and polishing furniture, fixtures, and surfaces
• Washing down walls, doors, and skirting boards
• Sweeping and mopping hard floors

What You Need

We are looking for someone who takes pride in maintaining consistently high standards of work. A naturally proactive individual with a keen eye for detail, the ideal candidate will be reliable, conscientious, and always strive to exceed client expectations.

• Works well independently and as part of a team
• Maintains a professional and friendly approach at all times
• Follows health and safety procedures at all times
• Shows initiative in identifying and addressing issues
• Is physically fit and able to carry out manual tasks
• Has a full, clean driving license (essential for the role)
• Previous van driving experience

Job Location: South London, SW Postcodes
Hours: 42.5 hours per week, Monday to Friday
Annual leave: 20 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship

As we continue to grow, we are searching for an enthusiastic and experienced Property Manager to join us at our regional office in Leeds.

You will collaborate with a skilled and experienced team, leveraging your expertise in residential block and estate management to oversee a portfolio of properties and deliver outstanding client service.

Your responsibilities will include:

• Managing a diverse portfolio of residential blocks and estates, including new builds, purpose-built, and converted properties
• Providing expert advice and guidance to clients and residents, ensuring their needs are met efficiently and professionally
• Organising and attending client and resident meetings regularly, including Annual General Meetings (AGMs) and Directors’ meetings
• Coordinating with contractors and suppliers to oversee repairs, maintenance, and compliance works
• Preparing and managing budgets, ensuring timely service charge collection and accurate financial reporting
• Ensuring compliance with health and safety regulations, lease requirements, and company policies
• Building and maintaining strong relationships with clients, residents, and key stakeholders

The successful candidate must have a minimum of three years’ experience in property management and possess a full, clean driving license to facilitate regular travel for client and resident meetings. You should be accustomed to working in a fast-paced and demanding environment, with a strong focus on customer service, attention to detail, and achieving results.

The ideal candidate:

• Holds an ATPI or equivalent qualification
• Demonstrates exceptional organisational and time management skills
• Possesses excellent written and verbal communication abilities
• Showcases a proactive and solution-oriented approach to handling complex property matters
• Exhibits strong analytical and problem-solving capabilities
• Has the ability to work collaboratively within a team and independently when required

If you are a motivated Property Manager looking to join a supportive, forward-thinking company where your skills and experience will truly make an impact, we would be delighted to hear from you.

Job location:   Our Leeds office
Hours:              37.5 hours per week, Monday to Friday
Salary:             Competitive with an annual review
Annual leave:   23 days plus bank holidays
Extras:             Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and qualification sponsorship (role-dependent)