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Making a property insurance claim can never come at a good time. There are, however, a few simple steps to ensure the process is as straightforward and seamless as possible.

Alex Hancock brings a decade of sector experience to Gateway’s property insurance arm. Working previously for Aviva and then a London-based insurance broker, Alex has assisted loss adjustors on site, seeing the devastation incidents have caused. Cover is critical when it’s needed, which is why it’s important to have the right policies in place, he explains.

Save a minimum of 10% on your buildings insurance, with reductions of up to 40% for new insurance clients.

Gateway HQ is working closely with two local colleges to introduce young talent to the property industry, under the government’s flagship scheme.

A quarter of all insurance claims made on flats are the result of damage caused by water leaks. The effects can be costly and cause a great deal of heartache. This needn’t be the case with a few preventative measures.

Our factsheet gives tips to avoid the common causes of leaks in bathrooms, toilets and kitchens and from radiators throughout the home. You’ll also find insurance guidance and electrical safety and general advice for homes affected by water damage and flooding. Electrical repairs, including connection to temporary energy supplies, should always be carried out by a registered electrician.